London - Amber
Each Insurance and risk management programme is unique, requiring a bespoke approach to ensure that the stakeholders receive the services and information they require.
We have extensive experience in the management of complex insurance programmes, which necessitates the design of processes and procedures that are both effective and compliant to deliver the needs of everyone involved, including not only the client but also the various connected parties such as insurers, captives, lawyers, loss adjusters and global brokers.
In order to manage these insurance programmes effectively, we have a strong and flexible service capability, and utilise bespoke risk and insurance management software. We also have extensive expertise in the placement of insurance business, claims and process management.
Our brokerage team has broad experience in Commercial and Personal Lines business, from national and multinational businesses to SME’s and start-ups. Bespoke or packaged cover for Property, Liability, Terrorism, Motor, Financial, Travel, and High Net Worth fall within our area of particular expertise. We have excellent working relationships with leading Insurers and have been responsible for the creation of many innovative solutions to our client’s insurance issues over the years.
A key ingredient to the successful management of an insurance program is ensuring a first rate claims management. Our claims team handles in excess of 3,000 claims a year using web based technology to enable efficient management and settlement. On line notification, document management tools, analysis and management information tailored for individual clients are key features of our offering.
We implement and manage web based Risk Management Information Systems for our clients enabling them to collect data and statistically analyse risk within their business. We provide training for our clients’ staff and offer consultancy and support to their Risk Management Departments.