Smarter operations for a changing market.

We support regulated insurance firms across the UK and internationally with tailored operational solutions that align with your strategic goals. From blueprinting new models to embedding resilience, our team delivers advisory, co-sourced and outsourced support — plus training that empowers your people from junior staff to board-level leaders.

What we deliver.

We help insurance firms reimagine operations to meet the demands of today — and tomorrow. Our operational solutions include:

Target Operating Models

Covering all capabilities of insurance or broking firms, including finance, underwriting, claims and more.

Outsourcing Oversight & Third Party Management

Design and implementation of governance frameworks for outsourced arrangements.

Operational Excellence

Agile, efficient, and well-controlled processes that deliver value without compromise.

Operational Resilience

Framework design, assessments and implementation aligned with PRA and FCA expectations.

Governance and Service Model Transformation

Supporting restructures and strategic realignments.

Business Continuity and Disaster Recovery

Planning and execution to safeguard operations.

Project Delivery and Change Management

Hands-on support for transformation initiatives.

Market Modernization Support

Expertise in initiatives like Blueprint Two, helping firms adapt and lead.

Partnership that powers possibility.

We don't just advise — we integrate with your team to drive meaningful transformation from within. Our operations specialists bring deep sector experience and a creative mindset to help you build scalable, resilient and efficient models that support long-term success.

Connect with our team

Zena  Sandgrove
Operations Director
Benoit  Steulet
Managing Director

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